Meet Your Clarify360 Team

Approaching client engagements with a proven, repeatable process to drive successful business technology outcomes.

Helping clients save money and time is what gets us in the door; it’s our customer-centric approach to ROI that keeps clients returning.

Kelly Ratcliff

Kelly Ratcliff

CEO

Teresa Tolins Hamburg

Teresa Tolins Hamburg

EVP of Operations

Jo Peterson

Jo Peterson

VP Cloud & Security Services

Lauren Pennella

Lauren Pennella

VP, Indirect Channel

Michael Jordan

Michael Jordan

VP of SaaS Solutions

Harry Paparizos

Harry Paparizos

VP of Engineering

Zach Ratcliff

Zach Ratcliff

Director, National Accounts

Matt Smith

Matt Smith

Technical Sales Director

Bonnie Curry

Bonnie Curry

Network Specialist

Christine Davis

Christine Davis

Project Manager

Jennine Ead

Jennine Ead

Director, Project Management

Shannon McKinney

Shannon McKinney

Manager, Client Support

Luann Robutka

Luann Robutka

Project Manager

Impact Highlights

Trusted to Deliver

Our clients don’t just pick better solutions—they make faster, cleaner, and more strategic tech decisions. Clarify360 delivers clarity you can measure. 

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3600+ Complex Projects Delivered

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25-30% Average Cost Savings

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50% Faster Decision Cycles

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300+ Vetted Providers

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14 Industries Served

From Audit to Action: Our Process

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1. ASSESS

We evaluate your current platforms, license usage, and workflow needs. 

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2. SOURCE

We recommend and negotiate the best-fit UCaaS/CCaaS vendors for your use case. 

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3. DELIVER

We assist with transition planning, provisioning, and adoption enablement.